Khaleej Gourmet Delights - Fine Dining & Catering in Dubai

This Privacy Policy describes how Khaleej Gourmet Delights collects, uses, and protects your personal data when you use our site and services. Khaleej Gourmet Delights, located at 27 Al Maktoum Street, Suite 1401, Dubai, Dubai, 111333, UAE, is committed to safeguarding your privacy.

What Information We Collect

We collect information to provide and improve our services, including fine dining, catering, private events, delivery services, and online ordering. The types of information we collect include:

Personal Information: This includes your name, contact information (such as phone number and postal address), and payment details (processed securely through our payment gateway). We collect this information when you make a reservation, place an order, subscribe to our newsletter, or participate in a promotion.
Usage Data: We collect information about how you use our site, such as the pages you visit, the links you click, and the duration of your visit. This data helps us understand how users interact with our online platform and improve its functionality.
Device Information: We may collect information about the device you use to access our service, including the device type, operating system, and IP address. This information is used for security purposes and to optimize our site for different devices.
Location Data: With your consent, we may collect precise location data to provide location-based services, such as delivery services.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our site. This helps us personalize your experience, remember your preferences, and analyze website traffic.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services: We use your personal information to process your orders, manage your reservations, and deliver our services.
To Communicate with You: We may use your contact information to send you order confirmations, updates about your reservations, and promotional materials. You can opt out of receiving promotional emails at any time.
To Improve Our Services: We analyze usage data to understand how our online platform is being used and to identify areas for improvement.
To Personalize Your Experience: We use cookies and similar technologies to personalize your experience on our site and to remember your preferences.
To Prevent Fraud: We may use your information to detect and prevent fraudulent activity.
To Comply with Legal Obligations: We may be required to disclose your information to comply with applicable laws and regulations.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Sharing Your Information

We may share your information with the following categories of recipients:

Service Providers: We share information with third-party service providers who assist us with payment processing, website hosting, data analytics, and other essential functions. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Partners: We may share information with our business partners to offer you joint promotions or services.
Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.
Within Our Company: Access to data is restricted to employees who need it to perform their jobs.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive data during transmission.
Implementing access controls to restrict access to your information.
Regularly monitoring our systems for security vulnerabilities.

Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete information about you.
Deletion: You have the right to request that we delete your personal information.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at 27 Al Maktoum Street, Suite 1401, Dubai, Dubai, 111333, UAE.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our service after the posting of changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at 27 Al Maktoum Street, Suite 1401, Dubai, Dubai, 111333, UAE.